How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches Priestfeaturing Plumbing should be treated fairly and honestly. If something went wrong, tell us. This page shows how to send a complaint and what comes next. It is a general template. It is not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Priestfeaturing Plumbing
• The way your personal information was handled
• Anything on this site that looks unclear or wrong
• The conduct of a plumber we connected you with

Problems With a Provider

Plumbers in our network are independent businesses. Each one answers for its own estimates, prices, work and customer service. If you have a problem with work in your home, start by raising it with the plumber. Keep a written record of what you say and what they say.

Still, tell us too. Feedback about providers helps keep our network honest. A provider who keeps falling short of what we expect may be removed from the network. Please know that Priestfeaturing Plumbing cannot settle contract disputes. We also cannot refund money for a provider's work, and we cannot make choices for a provider.

How to Send It

Email contact@priestfeaturing.living. Please include:

• Your name and how to reach you
• The date you contacted us or the plumber
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

What Happens Next

We will confirm that we got your complaint by email. This usually takes a few business days. Then we look into what happened. That may include contacting the provider. After that, we write back with what we found and any steps we are taking.

If You Are Still Unhappy

You can reply and ask us to take another look. You can also contact your state consumer protection office or attorney general. Your local Better Business Bureau is another option. For issues with plumbing work, a state or local plumbing licensing board may also help.

Contact

Email: contact@priestfeaturing.living